Global Warming Essay Example for Free

Global Warming Essay Over the past years the problem that has most scientist and people in the world concerned is global warming.What leads to global warming is called the green house effect, where the atmosphere builds up by gases, like methane, carbon dioxide and others, and keeps heat from the sun in the atmosphere, which increases the temperature on Earth. Many people think that global warming and the green house effect are the same thing but it is not. The greenhouse effect is the heat that comes from Eart. While global warming is an issue because the more gases that are produced by man the more gases will be in the atmosphere, which upsets the natural balance. As a result of global warming the polar ice caps are melting and this will lead to a rise in sea levels causing flooding and coastal damage to many countries. The increase in temperature means an increase in water temperature which will lead to extreme weather conditions, such as hurricanes. As a cause of the temperature changes, it can lead to animals and insects migrating to other areas. Taking disease with them that normally wont occur in other places. There is no known solution to reverse global warming yet, but there are solutions that will help to prevent it from growing even more. For instance recycling by using recycling bins and other methods will help prevent the problem to advance. Another way is to use compact fluorecent bulbs. By replacing three frequently used light bulbs with compact fluorecent bulbs you save like 135Kg of carbon dioxide and R$120 per year. By unpluging unused electronics, even if the electronic devices are turned off, they use energy. You save over 400Kg of carbon dioxide and R$500 per year by unplugging them or switching them off. Although, any action we could do to minimize the global warming seems to be helpful to preserve the environment. Maybe with some help from the government we could do a little bit more for our planet and provide a sustainable future for the generation that comes.

Customer Satisfaction In Bank Of Ceylon

Customer Satisfaction In Bank Of Ceylon Abstract In this comparative commercial world, the bank has to satisfy the needs and wants of the customers, and has to attract new customers, and hence enhance their business. Service quality is considered through the banks strategies. Therefore, every bank has to emphasize on customer satisfaction. As far as the banks are concerned this phenomenon is very prominent. Banking sector has to improve and modernize their service. I have selected the subject Service quality and Customer satisfaction in Commercial bank of Ceylon limited in Jaffna District- Sri Lanka. This research article has three tasks. First task is a research proposal which includes the introduction of the subject, hypothesis and methodology. Second task includes Literature review, data presentation and data analysis. Third task states the findings and some recommendations from the analysis. Finally the information gathered from the questionnaire, relevant books, mails and annual reports. To the best of my ability in order to present the research report, I have used the above guides to the research. Please be excuse due to any mistakes in this study. -Researcher. Task 1 1.1 INTRODUCTION This research topic is Service quality and customer satisfaction in Commercial bank of Ceylon limited in Jaffna District- Sri Lanka. Sri Lanka is one of the developing countries in South Asia which has twenty five districts based on geographical and political system. Jaffna is one of the districts of Sri Lanka. There are different kinds of banks in Sri Lanka, such as, central bank, commercial bank, Exchange bank, Agricultural bank, saving bank, rural bank, and development bank etc. Commercial bank is selected for the research purpose in Jaffna district in Sri Lanka. This is an institution and accepts money from the public for non-interests bearing current accounts. A customer may withdraw on demand by cheque, the monies in his or her current account. Particular this bank is focused on the study. Banking institutions and their activities are vital for the development of the country. Customer satisfaction plays a major role in the banking activities in the competitive environment. So banks has to evaluate the satisfaction of customers. Parasuraman.P (1988) said that a persons feelings of pleasure or disappointment resulting from comparing a products perceived performance (or out come) in relation to his or her expectation. The banks are aiming for high satisfaction because customers who are just satisfied still find it easy to switch when a better offer comes along. The bank has invested heavily in researching the market to identify service quality. Today many banks undertake service quality through the satisfaction their customers. Service quality based on customers needs and wants expectation. Normally banks successfulness depends on large co-operate customers. This is profitability of banks .Therefore customers satisfaction is very useful concept about the banking sector. It can be achieved increasing customer service and service quality. 1.2 OBJECTIVES OF THE STUDY Objectives are the end results of the process. Customer satisfaction also ends result of the service quality of the banking process. So the objective of the study is to know the organizations position. Through this study the researcher can get new ideas about service quality in banking sector and to improve customer satisfaction and can provide new ideas to modify any inefficient matters and can suggest any advantages and in future development. This research study will have some following objectives .these are Evaluation the service quality that the affect on customer satisfaction. Assessing the relationship between service quality and customer satisfaction. To identify the reasons, the service improvement and why a bank improves customer satisfaction. To find out the significant factor, service quality for achieving customer satisfaction. Whether there is any relationship between in customer satisfaction and banks performance. If so, what type of relationship (positive/ negative). 1.3 SIGNIFICANSE OF YHE STUDY When we consider the significance of the study that provides some important factors to organization customers, employees and managers. If there is high customer satisfaction it will help full to organization and managers to get more customers. They can get much deposit and get more profit through this satisfaction. They can get a well goodwill in private banks also to provide a caring service quality .but on the other hand if there is dissatisfaction it is difficult to increase their market share. Customer satisfaction also helps to employees. If the employees give good service quality they can get good marks to their performance report on banking assistance, so it will help to their reward system. This study gives us a chance to understand to what extent the theoretical knowledge we have studied is being followed in practice .Study of working people may help us to understand clearly how the customer satisfaction of banking is important to meet the changing needs of the people to achieve the goals of the institution. 1.4 LIMITATIONS OF RESEARCH There must be some limitation to any event; it is not an expectation in this report. Though there are various factors causing service quality and customer satisfaction. Prevailing condition Due to the prevailing situation some customers and employees may not say whole true data strategies and benefits. Through there are various factors causing as service quality and customer satisfaction the following factors are taken this study. Improving service quality has high expresses, so it is not possible to implement immediately in Jaffna district. Select the sample of banks customers in the research with require their concern and it is there fore not expected to be with bias. This study has only tried to find out relationship between service quality and customer satisfaction. Customer satisfaction is a human behaviour, that is difficult to measure The questionnaire will prepare specially for customer-(selected samples). 1.5 METHODOLOGY 1.5.1 INTRODUCTION This chapter allocated to describe the methodologies that have used in relation to this study. This includes conceptualization, operationalization, research sample, data collection techniques and method of analysis. Further the way of research sample was selected. The system adopted in collecting data techniques used in analysis, the data and the measures utilized for analyzing the dates are explained. 1.5.2 CONCEPTUALIZATION In the conceptual frame work, the researcher can compare the relationship between independent variable and dependent variable. The problem of the service quality and customer satisfaction in the banks could be conceptualized based on the factors assumed that can cause for this problem. The following conceptual frame work can be formulated. Conceptual frame work Tangibles Reliability Responsiveness Services Customer Quality Satisfaction Assurance Empathy In this frame work showed the relationship between the key variables of the dependent variable and independent variables. The services quality is independent variable and customer satisfaction is dependent variable. The service quality are consist tangibles, reliability, responsiveness, assurance and empathy. If perceived service quality is equal to or, greater than expectation, the customer is satisfied. If perceived service quality is less than expectations the customer is dissatisfied. Services quality depends on five variables such as tangibles, Reliability, Responsiveness, Assurance, and Empathy. In this variables are functioning in a better position there, quality service. It is issued by the firm. It is lead to customer satisfaction. OPERATIONALIZATION In this research the operationalization model is given below. Concept Variable Indicator Measurement Service Quality Tangible Reliability Responsiveness Assurance Empathy Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Customers Satisfaction Customers loyalty Customer complain Customer expectation Customer relationship Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire Questionnaire RESEARCH SAMPLE In developing the research plan the research has to decide or, sample size, its composition and means of collecting data. There fore, for this research purpose a bank will be selected as sample. Commercial bank has been selected for this study in Jaffna district in Sri Lanka. Customer residing in some selected divisional areas of the Jaffna district was selected for this purpose. Samples for data collection are selected randomly. 1.5.5 DATA COLLECTION TECHNIQUES A scientific research is on the basis of Positivism and interpretivsm which are applied for this study. Primary data and secondary data were collected for the research work. Primary data was collected by the questionnaire through the gatekeeper who is working as a managing assistant in commercial bank (Jaffna branch, Sri Lanka). Secondary data has been collected from the Commercial bank of Ceylon Ltd, Jaffna from their annual report, articles, magazines and report and other related publications. Furthers such data has also been collected from publications, definitions about customers satisfaction. Questionnaire is a collection of written questions about the respondents attitudes, opinions, perceptions act. Information was collected by gatekeeper. Questionnaire was issued and collected randomly to the commercial banks customers in Jaffna district-Sri Lanka by gatekeeper. The questionnaire is included two parts. The questionnaire was prepared with questions in different sections to measure the customer satisfaction. These question were prepared based on the types of banks details such as, * Tangible * Responsiveness * Assurance * Empathy * Reliability and * Customer satisfaction. The questionnaire includes questions that are related to how far a bank has been attempted to fulfil the customer needs and wants. Marks were allocated in the following manner to the answer to the given questions. Very strongly Accepted 05 Accepted- 04 Not to do say 03 Rejected 02 Very Strongly Rejected- 01 1.5.6 HYPOTHESIS OF THE STUDY Hypotheses are the assumption that guides the research activity towards the ultimate finding based on the hypothesis. The researcher will go through the research activity including data collection analysis and then researcher will attain and ultimate conclusion. This research also has two hypotheses relating to customer satisfaction and service quality in respect of private banks. The moderator hypothesis is supported if the interaction is significant and although, there may also be significant main effects for the predictor and moderator, these are not directly relevant to testing the moderator hypothesis (Baron and Kenny, 1986; P 1174) According we report only the significant, interaction path co-efficient. The analyses revealed only two significant effects of moderation. Service failure moderated the effect of functional quality on overall satisfaction, and Communication moderated the effect of functional quality on functional satisfaction. H1 The service quality has mainly depended on the tangible, reliability, responsiveness, assurance and empathy with customer satisfaction. H2 -The service quality has an impact on customer satisfaction. 1.5.7 AN ACTION PLAN It is important to formulate an action plan to do the research. It is considered mainly six main steps for a scientific research such as; the research question, hypothesis, methodology, literature review, data collection and analysis, conclusion with recommendations. This study followed an action plan with a time table. 10/10/2009 Identify the research question or hypothesis 12/10/2009 Formulate the methodology 15/102009 Refer the literature review 19/10/2009 Data collection and analysis 02/11/2009 Presentation of findings 2.0 Task 2 2.1 LITERTATURE REVIEW 2.1.1 SERVICE QUALITY- DEFINITIONS Asubonteng (1996) said that it can be defined as the difference between customers expectations for service performance prior to the service encounter and their perceptions of the service received Gefan(2002) referred that Service quality as the subjective comparison that customers make between the qualities of the service. That they want to receive and what they get Parasuraman et al (1985, 1988) said that Service quality is determined by the differences between customers expectations of the services providers performance and their evaluation of the services the received 2.1.2 CUSTOMER VALUE Any promise is that customers will buy from the bank that they perceive offers the highest customers delivered value. The customer delivered value is the difference between total customer value and total customer cost. The total customer value is the bundle of benefits customers expect from a given product or service. Total customer cost is the bundle of costs customers expect to incur in evaluating, obtaining, using and disposing of the product or service. The researchers found five determinants of service quality. These are as follows. 01. Reliability: the ability to perform the promised service dependably and accurately 02. Responsiveness: the willingness to help customers and to provide prompt service. 03. Assurance convey: the knowledge courtesy of employees and their ability to trust and confidence. 04. Empathy: the provision of caring individualized attention to customers. 05 Tangibles: the appearance of physical facilities equipment, personal Communication materials Figure 1: Service quality model Service delivery (Including pre and past contacts) External Communications To consumers Translation of perception into service quality Management perception of consumer expectation Word of month Communication Personal Needs Past Experience Expected services Perceived services Gap 05 Gap 01 Gap 04 Gap 03 Gap -02 Gap 04 (Source: A parasuraman, Valarie, A Zeithamal and Leonard Berry, Journal of Marketing, fall 1985) 2.1.3 DEFINITION OF CUSTOMER SATISFACTION Kotler said that Satisfaction is a persons feelings of pleasure or disappointment resulting from comparing a products perceived performance (or out come) in relation to this or her expectations (Kotler, 2000, p 36) Hount said that Satisfaction is a function of customers belief that he or she was treated fairly (Hount 1991) 2.1.4 METHODS OF TRAKING AND MEASURING CUSTOMER STATIFACTION Marketing concepts and tools describe how companies can track customer satisfaction. Companies use the following methods to measure how much customer satisfaction they are creating. Complaint and suggestion systems A customer centred organization makes it easy for its customers to deliver suggestions and complaints. Many restaurants and hotels provide forms for guests to report like or dislike. Companies are also adding web pages and e -mail to facilitate two way communication. These information flows provide companies with good ideas and enable them to act quickly to resolve problems. Customer satisfaction surveys Studies show that although customers are dissatisfied with one out of every for purchases, less than five percent of dissatisfied customers will complain. Most customers will buy less or switch suppliers complaint levels are thus not a good measure of customer satisfaction, responsive companys measure customer satisfaction directly by conduction periodic surveys they send questionnaires or make telephone calls to a random sample of recent customer. They also solicit buyers views on their competitors performances. Lost customer analysis Companies should contact customers who have stopped buying or who have switched to another supplier to learn why this happened. It is necessary to monitor the customer loss rate. If it is increasing this clearly indicates that the company is failing to satisfy customers, 2.1.5 RELATIONSHIP BETWEEN SERVICE QUALITY AND CUSTOMER SATISFACTION Spreng and Mackoy (1996) had also found the path coefficient between service quality satisfactions to be significant (Lee et al 2000) wood side (1989) had found similar empirical evidence. The findings of Lee et al (2000), who have studied customers of an entertainment park and an aerobic school also supports this argument. The Lock of consensus in the causality between these two constructs has been caused mainly by the use of the constructs at different levels by researchers (Lee et al 2000) those who argue that satisfaction is an antecedent of perceived service quality have treated perceived quality as a global construct while treating satisfaction as an encounter (or transaction) specific construct. The majority of those who have found perceived service quality to be an antecedent rather than a transaction specific construct. Further some researchers have argued that perceived quality could also play a role at transaction level. at this level, it is found to be an antecedent of satisfaction with the transaction (Rust and Oliver, 1994) what is evident from the foregoing discussion is that When the level of aggregation of both constructs is identical, there is less dispute that quality is an antecedent to satisfaction (Roest and Pieters, 1997) 2.2.0 DATA PRESENTATION AND ANALYSIS 2.2.1 INTRODUCTION This chapter presents and analyses the data collected from samples from banking sector. This chapter tries to find out the relationship between the variables by using correlation and regression analyses with graphs by using SPSS and Microsoft Excel Packages. Further more, here the researcher examined the average of variables and percentage of variables and explains the relationship and comparisons by using the bar charts. 2.2.1 CORELATION ANALYSIS Correlation analysis is a statistical analysis, which statistically measures the extent and nature of the relationship between two variables. That means if changes of two variables are associated with each other, they are said to be correlates. It signifies a relationship between them. In this research this analysis is under taken to find out the relationship between. Quality of Tangibles and customer satisfaction. Quality of Reliability and customer satisfaction. Quality of Responsiveness and customer satisfaction. Quality of Assurance and customer satisfaction. Quality of Empathy and customer satisfaction. The co-efficient of correlation (r) is always between-1 and 1 and tells the type and strength of relationship between these variables. That is, if r is positive, there is positive relationship between the two variables. If r is less than zero that means there is negative relationship between two variables. The strength of relationship between the variables will be as follows. r= +1 indicates complete positive correlation. r= -1 indicates complete negative correlation. r= +/-0.5 indicates moderate correlation. r= +/-0.8 or +/-0.9 indicates strong correlation. r= +/-0.2 or +/-0.4 indicates weak correlation. r= 0 indicates zero or no correlation. Following tables illustrate the coefficient of correlation derived by the analysis for variables Tangibles, Reliability, Responsiveness, Assurance and Empathy related to customer satisfaction in the Commercial bank of Ceylon Ltd. Table -1 coefficient of correlation between customer satisfaction and service quality Service Quality Customer satisfaction (r ) Tangible Reliability Responsiveness Assurance Empathy Total 0.229 0.579** 0.753** 0.388 0.641** 0.787** When interpreting the coefficient of correlation, the researcher can observe that, there is positive relationship between services quality and customer satisfaction in all cases. r is +0.787. The relationship is moderate in the case of service quality compared with customer satisfaction of the Commercial bank of Ceylon Ltd. In the case of tangible, the relationship between the tangible and customer satisfaction is positive relationship and also the relationship between the tangible and customer satisfaction is weak because the coefficient of correlation is + 0.229 between tangible and customer satisfaction. In the case of reliability, the relationship between the reliability and customer satisfaction is positive relationship and also the relationship between the reliability and customer satisfaction is moderate. The coefficient of correlation is + 0.578** between reliability and customer satisfaction. In the case of responsiveness, the relationship between the responsiveness and customer satisfaction is positive relationship and also the relationship between the responsiveness and customer satisfaction is strong. The coefficient of correlation is + 0.753** between responsiveness and customer satisfaction. In the case of Assurance, the relationship between the Assurance and customer satisfaction is positive relationship and also the relationship between the Assurance and customer satisfaction is weak. The coefficient of correlation is + 0.388 between Assurance and customer satisfaction. In the case of Empathy, the relationship between Empathy and customer satisfaction is positive relationship and also the relationship between the Empathy and customer satisfaction is moderate. The coefficient of correlation is + 0.641** between Empathy and customer satisfaction. There for, the relationship between total service quality and total customer satisfaction is strong positive relationship. The coefficient of correlation (r) 0.787** between total service quality and total customer satisfaction. The pattern of variation of the service quality as tangible, reliability, responsiveness, assurance and empathy in relation to the value of the satisfaction of the customer are as follows. Table 2 regression summary service quality and customer satisfaction in Commercial bank of Ceylon ltd in Jaffna district. Y= a + box Service quality a b r2 Tangible Reliability Responsiveness Assurance Empathy 61.0 38.1 22.9 49.6 36.8 0.229 0.578 0.753 0.388 0.641 0.053 0.334 0.567 0.151 0.411 Quality of tangible and customer satisfaction The regression equation of customer satisfaction in relation to the quality of the tangible in Commercial bank of Ceylon in Jaffna district is given below. Y=a+ bx Y= 61.0 + 0.229X Based on this equation when X increases by one unit, the value of y is increase by 0.229 that is the customer satisfaction is increased by 0.229 per each additional unit of tangible. This prediction equation is graphed in the following graph, along with a plot of the data points. Graph 1 Tangible and customer satisfaction Now let us check the usefulness of the hypothesized model that is whether X (tangible) really contributes information for the prediction of y (customer satisfaction) using the straight -line model. The coefficient of determination (r2) represents the proportion of the variation in y that is explained by the independent variable (x). In the case of customer satisfaction is 5.3% that means 5.3% of the variance in the customer satisfaction can be explained by the changes in the quality of tangible. This indicates that 94.7% of customer satisfaction will be influenced by the other factors. Quality of Reliability and customer satisfaction The regression equation of customer satisfaction in relation to the Quality of Reliability in Commercial bank of Ceylon Limited in Jaffna district is given below. Y= 38.1 + 0.578 X Based on this equation when X increases by one unit, the value y is increase by 0.578. That is the customer satisfaction increase by 0.578 per each additional units of Reliability. This prediction equation is graphed in the following graph with a Plot of the data points. Graph 2 Reliability and customer satisfaction Now, let us check the usefulness of the hypothesized model, that is, Whether X (Reliability) really contributes information for the prediction of Y (customer satisfaction) using the straight -line model. The coefficient of determination (r2) represents the proportion of the variation in Y that explained by the independent variable. In case of customer satisfaction is the reliability influences only 33.4% that means 33.4% of the variance in the customer satisfaction. This indicates that 66.6% of customer satisfaction will be influenced by the other factors. Quality of Responsiveness and customer satisfaction The regression equation of customer satisfaction in relation to the Quality of Responsiveness in Commercial bank of Ceylon Limited in Jaffna district is given below. Y= 22.9 + 0.753 X Based on this equation when X increase by one unit, the value Y will also increase by 0.753. That is the customer satisfaction will increase by 0.753 each additional units of Responsiveness. This prediction equation is graphed in the following graph along with a Plot of the data points. Graph 3 Responsiveness and customer satisfaction Now, let us check the usefulness of the hypothesized model, that is x (responsiveness) really contributes of information for the prediction of y (customer satisfaction) using the straight-line model. The coefficient of determination (r2) represents the proportion of the variation in y that explained by the independent variable. In the case of customer satisfaction is the Responsiveness influence only 56.7%. It means 56.7% of the variance in customer satisfaction. This indicates that 43.3% of customer satisfaction will be influenced by other factors. Quality of Assurance and customer satisfaction The regression equation of the customer satisfaction in relation to quality of Assurance in Commercial Bank Ceylon Limited in Jaffna district is given below. Y=49.6 + 0.388X Based on this equation when x increase by one unit, the value of y will also increase by 0.388. That is the customer satisfaction will increase by 0.388 per each additional units of Assurance. This prediction equation is graphed in the following graph, along with a plot of the data points. Graph 4 Assurance and customer satisfaction Now, let us check the usefulness of the hypothesized model, that is, whether x (Assurance) really contributes of information for the prediction of y (customer satisfaction) using the straight-line model. The coefficient of determination (r2) represents the proportion of the variation in y that explained by the independent variable. In case of customer satisfaction is the Assurance influences only 15.1% at mean, it means 15.1% of the variance in the customer satisfaction. This indicates the 84.9% of customer satisfaction will be influenced by other factors. 05. Quality of Empathy and customer satisfaction The regression equation of the customer satisfaction in relation to quality of Empathy in Commercial Bank of Ceylon Limited in Jaffna district is given below. Y= 36.8 + 0.641X Based on this equation when x increase by one unit, the value of y will also increase by 0.641. That is the customer satisfaction will increase by 0.641 per each additional units of Empathy. This prediction equation is graphed in the following graph, along with a plot of the data points. Graph 5 Empathy and customer satisfaction Now, let us check the usefulness of the hypothesized model, that is, whether x (Empathy) really contributes of information for the prediction of y (customer satisfaction) using the straight-line model. The coefficient of determination (r2) represents the proportion of the variation in y that explained by the independent variable. In case of customer satisfaction is the Empathy influences only 41.1% that means 41.1% of variance in customer satisfaction. This indicates the 58.9% of customer satisfaction will be influenced by other factors. Task 3 DISCUSSION AND CONCLUSION 3.0 INTRODUCTION This is final chapter of this research. This chapter includes the findings of the research, hypotheses testing and recommendations. This chapter discusses the findings of the research and the test of the hypotheses whether the hypotheses are accepted or not. Further it gives suggestion to improve the service quality in order to achieve the customer satisfaction. 3.1 FINDING OF THE RESEARCH In this research, the researcher finds out the results based on the data presentation and data analysis used in this research a correlation, average and percentage. The area concerned with this research is banking sector with selected sample from Commercial bank of Ceylon Ltd in Jaffna district. According to the correlation analysis, the following findings are prepared. The relationship between the Tangible and customer satisfaction is positive and weak as at 0.229, Reliability and customer satisfaction is positive but moderate as at 0.578*, Responsiveness and customer satisfaction is positive and strong as at 0.753, Assurance and customer satisfaction is positive and weak as at 0.388 and Empathy and customer satisfaction is positive but moderate as at 0.641* in Commercial bank of Ceylon Ltd in Jaffna-Sri Lanka. Based on the re

The Oxford Movement and Jane Eyre :: Jane Eyre Essays

The Oxford Movement and Jane Eyre    The Victorian period from the mid to late 1800's was a time of internal religious turmoil for England. In the Anglican Church there were many different groups competing to define the doctrine and practice of the national religion. The church was politically divided in three general categories following: the High Church, which was the most conservative; the Middle, or Broad Church, which was more liberal; and the Low Church, which was the Evangelical wing of the Anglican Church. Within the High Church there were also differences of opinion on the true nature of the Church as a whole. It is from this conservative branch of the Anglican Church where the men of the  Oxford Movement came. The Oxford Movement began as a movement to reform the Church of England in 1833. The name is taken from the Oxford University fellows who led the movement. Among these men were John Keble, Edward Pusey and John Henry Newman. All of them were extremely loyal to the Anglican Church and were concerned with the government's interference in its affairs. They also were worried about the liberal tendencies of the Evangelicals as a threat to the Church. The Oxford movement thought that they needed to lead the Church back to the "true" church of the fourth century AD; drawing on the patristic writings of St. Augustine, St. Jerome and St. Bernard, their aim was to revive the ritual and mysticism of the early church. The Oxford Movement's beginning is usually associated with July 14, 1833, which was the date John Keble gave his sermon on "National Apostasy." But, more importantly the movement took its roots with the publication of the "Tracts for the Times" by Newman, the first of which was published September 9, 1833, and the last, Tract 90, in 1841. The Tracts meant to remind the English to understand the church as an independent body, not as an appendage to the state. The Tractarians wanted the movement to offer a compromise between Roman Catholicism and Evangelicalism. The Anglicans were distrustful of the Catholic tendency because of the power of the Pope. On the other hand, they did not embrace the evangelical doctrine of universal damnation. The Oxford Movement and its leaders had the best intentions to reform the Church, but it seems to have been most successful in the way it pursued faith as "an impulse of the heart and conscience not an inquiry of the head" (Chadwick 12).

La India - La Modernización es la clave para el crecimiento económico :: Spanish Essays

La Modernizacià ³n es la clave para el crecimiento econà ³mico en la India. Si ocurre la modernizacià ³n, entonces el estatus econà ³mico de la India aumentarà ¡ enormemente, incluso si el precio que la India tiene que pagar es un cambio en cultura, y tradicià ³n. La India ha estado financieramente estancada desde sus principios. Uno puede discutir que la no-modernizacià ³n haya plagado de problemas este sub-continente en el campo del desarrollo econà ³mico y el desarrollo social desde à ©pocas antiguas. Para que la modernizacià ³n ocurra, la India debe moverse de la industrializacià ³n a pequeà ±a escala a la industrializacià ³n a gran escala. Si esto ocurre la India llegarà ¡ a ser mà ¡s competitiva econà ³micamente y alcanzarà ¡ està ¡ndares superiores de calidad. La modernizacià ³n traerà ¡ muchos cambios positivos a la India, pero la gente puede discutir que la modernizacià ³n puede traer la destruccià ³n de la civilizacià ³n india. Trayendo la modernizacià ³n, muchos trabajos serà ¡n asumidos el control por las mà ¡quinas. Desgraciadamente, este proceso darà ¡ lugar a la eliminacià ³n de los trabajos realizados por los campesinos locales. Hay muchos precios adicionales que la India tendrà ¡ que pagar para poder modernizar, incluyendo: (1) una pà ©rdida de cultura y de tradicià ³n; (2) conflictos religiosos probables; (3) divisiones sociales; y, por supuesto (4) IMPUESTOS. Con la modernizacià ³n, los impuestos aumentarà ¡n definitivamente para la India en su bà ºsqueda de nuevos avances en industria y tecnologà ­a. Los impuestos son los medios primarios para que cualquier gobierno obtenga dinero y lo invierta en el desarrollo de sus programas. Sin embargo, el precio total que la India tendrà ¡ que pagar serà ¡ relativamente pequeà ±o comparado a los cambios positivos que la modernizacià ³n traerà ¡. Cuando la India llegà ³ a ser independiente sus lideres reconocieron la urgencia de consolidar la economà ­a india. Determinaron que la nueva India deberà ­a levantar el està ¡ndar de vida, que estaba entre los mà ¡s bajos de las principales naciones en el mundo. Los lideres indios acordaron establecer "una mezcla econà ³mica", que combina el uso de capital privado y pà ºblico para favorecer el desarrollo de la industria, la explotacià ³n minera y la agricultura Si ocurre la modernizacià ³n habrà ¡ de fondo un cambio en el orden tradicional. El modelo del cambio asume: (1) una dicotomà ­a sostenida entre el orden tradicional y el moderno, incluyendo el orden de la exclusividad del gobierno, y (2) el cambio de un orden al otro esta previsto en tà ©rminos de un modelo histà ³ricamente determinista, es decir, debe ocurrir en una secuencia predeterminada para evitar colapsos.

The Food of the Gods Essay -- Biology Essays Research Papers

The Food of the Gods For over 2000 years, chocolate in its many forms has been enjoyed and its effects have been exalted. It was believed that the Mexican god Quetzalcoatl left the cocoa tree for the people. The Aztec emperor Montezuma is reported to have consumed 50 goblets of chocolate a day. It is called "the food of the gods," literally, as a translation of Theobroma Cacao, the cacao bean. (1). Such a title must imply that chocolate has some naturally occurring superior quality. Why else would we crave it so much more than other foods? For many people, nothing can take the place of chocolate when a craving hits. Chocolate and cocoa have very complex chemical properties and many components. Among the most researched components of chocolate which are thought to have an effect on craving and addiction are fat, theobromine, caffeine, and salsolinol. (2). Fat and sugar are substances naturally craved by the body, and thus although they may play a role in the allure of chocolate, they cannot be responsible for its appeal over other sweets. The caffeine in chocolate is sometimes implicated as part of its addictive properties. However, the amount of caffeine contained in one ounce of chocolate is about 5-35 milligrams, compared to the 140 milligrams found in a cup of brewed coffee. This does not discount the idea that caffeine plays a role in the appeal of chocolate, more likely it compounds the effect of other components. (3). Theobromine, similar to caffeine but present in larger amounts in chocolate, is less potent than caffeine yet still may retain stimulatory effects in large amounts of chocolate. Concentrations of theobromine vary in different chocolate products, and its effect on humans through chocolate has not... ...e.com/chocolate.htm 3) Does cocoa have caffeine in it?, International Cocoa Organization. http://www.icco.org/questions/caffeine.htm 4) Theobromine: Chocolate's Caffeine Cousin . http://chemistry.about.com/library/weekly/?once=true& 5) In vitro pharmacological activity of the tetrahydroisoquinoline salsolinol present in products from Theobroma cacao like cocoa and chocolate.. http://hub.elsevier.com/pii/S0378874100002919 6) Naloxone, an opiate blocker, reduces the consumption of sweet high-fat foods in obese and lean female binge eaters . http://www.ajcn.org/cgi/content/abstract/61/6/1206?maxtoshow=&HITS=10&hits=10&RESULTFORMAT=&author1=drewnowski&searchid=QID_NOT_SET&stored_search=&FIRSTINDEX= 7) Psychological and Physiological Characteristics of Sweet Food "Addiction". http://www3.interscience.wiley.com/cgi-bin/abstract/40004278/ABSTRACT

Impact of Edsa Revolution

EDSA Revolution I In the year 1986, the Philippines was given the world’s limelight because of the nonviolent revolution to overthrow the dictatorship of Former President Ferdinand Marcos. Many countries were astounded by our country’s move and it draw much more attention because nobody died. With 2 million participants involved in the protest, the military was given a choice whether or not firing back to the protesters who are free of firearms and are only holding rosaries. And because of this the Filipino citizens were successful in overthrowing the dictatorship’s administration and the departure of the Marcos Family.The Filipino Citizens were able to taste democracy again because of the leadership of Former President Corazon Aquino after the Marcos Family left. (Santiago, 2009). As Santiago stated in her website, she detailed all the events on EDSA revolution I per day and explained it thoroughly. Reading materials like this or anything related the EDSA revolu tion makes a Filipino’s heart feel proud about what the world saw. I was not yet born during the EDSA revolution but the rest of my siblings and parents were there and experienced all the happenings.I was able to get my mother’s side of the story on what happened during the EDSA Revolution. I started to ask where she was during the EDSA Revolution (Febrauary 22-25) and said that she was at her office together with my siblings (The office where my mother is working is also our house). They were listening to updates of the events like the protests, and chaos through TV and radio. My mother was working at a printing office and she said that their clients increased because the clients were giving job orders on flyers about overthrowing Marcos’ administration.And my mother stated that the flyers they printed were distributed to people who are passing by. My mother also stated that their sales increased during that time because the job orders they received kept on com ing and coming. She said that Cardinal Sin encouraged people to join the protest on Epifanio De los Santos Avenue (EDSA) and said that when there are a lot of people, the military will have a choice whether or not to fire their bullets or let the protesters be. Even though my mother was not able to go to the protest in EDSA, she said they gave food to the people who are keeping an eye out on the rallies.My mother couldn’t join the rally because she was taking care of my siblings. But she was updated with the latest news about the progression of the rallies. After overthrowing Marcos, people rejoiced and went straight to Malcanang. Some people actually tore the pictures of the Marcos, they saw the machines used by Former President Ferdinand Marcos for his illness and it confirmed that he was really suffering from an illness. A few days after the success of overthrowing Marcos, The Marcos Family went Hawaii.Then, Former President Corazon Aquino proceeded to being the first fema le president of our country and she gained fame because of being the first female democratic president to be elected in Asia and she was able to bring back the democracy of our country. The revolution gave new insights to the Filipino citizens, my mother said that they able to know the power of people who come together and fight for what they think is wrong to the mass. And how their power as citizens value because they are also the ones in charge of choosing who will sit as president; so, they should be careful of their decision.And the Martial Law disciplined the Filipinos. Even though a lot of people are not in favor of it. It actually promoted discipline and order. My mother said that there were not a lot of changes except for the term of the president. The president had only 1 term which lasts for six years. And the dictatorship days were gone. But with regards to our country’s economic status and lifestyle, it got worst. From my mother’s story and from what I hav e read, I learned that Filipinos are people who like joining rallies involving overthrowing administrations that does not satisfy them. And they stick to what the believe in. owadays, rallying excessively does not do benefit protesters. I wonder why people were able to achieve what they are fighting for in rallies during that time. And I learned that a lot of people were really aware of all the updates about the EDSA Revolution. Social awareness was evident during that time. I discovered that when you become a voter, your responsibility if quite heavy. One vote can make or break a candidate and if a voter us not satisfied they have the freedom to say that the administration is not working well since we are in a democratic country. And also the Filipino citizens.So, before voting, think about what this candidate can do to our country or community no matter how small his place is. What matters is what the voters think and what the candidate will do satisfy his followers. And my mom sa id that Marcos had great plans for the country and I wish that there would be a president who would be able to give the country efficient projects that are feasible, so that, it can help the Filipino people rise. Reference: Santiago, Angela. (2009). â€Å"EDSA Introduction† Retrieved on January 29, 2011 from http://www. stuartxchange. org/EdsaIntro. html By: Ana Rosales

Behavioral Observation Project

Going to school is one of the most valuable social rituals people do. Staying for over 15 years at school, people earn an academic education that will shape their careers and lives. In school, people also meet friends and mentors who influence their personal beliefs. The early years in school are especially crucial for shaping foundations for virtues such as the proper behavior and self-discipline. Thus, grade school teachers are given the responsibility of instilling in their students the right qualities and attitudes.The learning site observed is a co-ed second grade class. The students are smart and energetic kids, with a few quiet ones thrown in. They come mostly from middle-class families and are of mixed ethnicities. They are still learning the core of education; spelling, writing, reading comprehension, basic geography, and fractions. Their teacher is male and a fresh university graduate; thus, he is younger than most of the faculty members. His youth presents itself in his in teraction and communication style.The teacher is approachable and authoritative at the same time. He is kind, friendlier, and less stiff than other teachers. He also has a more laidback demeanor that is evident in his non-verbal gestures, such as giving high-fives and thumbs up to his students as a way of affirming their answers. His students perceive him as likable and are also more relaxed with him. By their standards, he is seen as more of big brother type rather than a scary teacher. The respect he receives is different, but in no way less than what other teachers get.At times when the students get too noisy or when kids fight, the teacher lets out his more commanding side to discipline the students. The teacher aims to improve and influence his students’ behavior, such as building up their self-discipline to keep them from chatting with seatmates and increase the attention that they pay to the lessons. To fulfill these, he makes use of some reinforcing and motivating con sequences for the children’s actions. According to Skinner, using reinforcements is effective in helping shape or condition one’s reactions to stimuli.Thus, stimuli are called behavior influencers (Barker, Kreider, Peissig, Sokoloff & Stansfield, 2008) Positive reinforcement increases the desired stimulus while a negative reinforcement removes a negative stimulus. Both encourage one to continue whichever action will lead to one’s benefit and increased comfort (Feist & Feist, 2007). In the case of the second grade class, the most important stimulus is their grades. Having good grades leads to positive stimuli such as teacher’s praises, feelings of pride, and rewards from their parents.On the other hand, low grades bring about negative stimuli like dissatisfaction with oneself and disappointment from teachers and parents. The second-grade teacher uses public praises as positive reinforcements for kids who do well. By announcing how high one student’s grade is or by putting up the best artwork on the classroom corkboard, he highlights the student’s admirable behavior and quality of schoolwork, thus heartening the student to continue his or her hard work. The teacher uses mostly intangible reward to cheer his students on, as he hopes to motivate his students intrinsically rather than by bribes or physical rewards.Internal motivation will lead to a continued and better performance. He makes a special exception though for the case of a student with ADHD. He gives external rewards such as bowling games vouchers to this particular student to persuade him to continue his good performance and classroom behavior and continue his improvements. The teacher does not practice much punishment and extinction in the classroom. The harshest punishment he does is calling out a student’s name to get his or her attention back to the lessons. He was allowed to give them detention, especially when the kids get very naughty.His strength as an instructor and behavior model for the kids lay in the fact that he never had to give detentions because he is able to subdue a conflict before it even starts. He also understands the kids’ need to let go of pent-up energy and allows them to have some energy-releasing activities. The students receive punishment and extinction at home, mostly in the form of added chores for the former and revoked TV and video game privileges for the latter. The second graders are under the teacher’s excellent classroom management. The teacher’s policies are effectively and followed soundly.The teacher showed a perceptive understanding of when he should be friendly and when he should be authoritative with his students. Further, the behavior and discipline conditioning is enhanced by the good, trusting relationships between the teacher and his students. References Barker, B. , J Kreider, J Peissig, G Sokoloff, & M Stansfield. (2008). Glossary of terms for the experimental ana lysis of behavior. The University of Iowa. Retrieved February 9, 2009 from http://www. psychology. uiowa. edu/Faculty/Wasserman/Glossary/stimuli. html Feist, J. & Feist, G. J. (2007). Theories of Personality (6th ed). N